Shopping for groceries can be tricky, especially when you’re using EBT (Electronic Benefit Transfer) for food stamps. Thankfully, Walmart makes it a little easier with its app! This guide will walk you through the steps on how to add your EBT card to the Walmart app, so you can shop online and manage your groceries without the hassle. Let’s get started!
Getting Started with Your Walmart Account
Before you can add your EBT card, you need to have a Walmart account. Don’t worry, it’s super easy! If you already have one, that’s great! If not, let’s quickly create one:
- Open the Walmart app on your phone or go to the Walmart website.
- Look for a button or link that says “Sign In” or “Create Account.”
- Follow the instructions to create your account. You’ll usually need to provide your email address, create a password, and enter some basic information.
- Make sure to verify your email address after you sign up. You’ll usually get an email with a link to click.
Once you’re signed in, you’re one step closer to adding your EBT card! Remember your login details, as you’ll need them to access your account again.
Finding the Payment Options Section
Now that you’re logged in, it’s time to find the payment options section within the Walmart app. This is where you’ll add your EBT card information. The location of this section might vary slightly depending on whether you’re using the app or the website, and it could change in app updates. Here’s how to generally find it:
To add your EBT card, you’ll typically go to the “Account” section, then look for “Payment Methods” or “Wallet.”
Once you’ve found the payment methods section, you’re almost there! Double-check that you’re in the right spot before continuing. The name of the section will vary depending on whether you are on the website or the app.
Adding Your EBT Card Details
Step-by-step Guide to Adding Your EBT Card
Now, let’s get down to the nitty-gritty: adding your EBT card. You’ll be entering the card number, expiration date, and other details. Make sure you have your EBT card handy and that you’re in a secure place, as you’ll be handling sensitive information. Let’s dive in:
- In the Payment Methods or Wallet section, look for a button or option that says “Add Payment Method” or “Add Card.”
- Select the option to add a new card. You’ll likely be prompted to choose the type of card.
- Choose “EBT” or “Food Stamps” as the card type.
- You will be prompted to enter the card number, expiration date, and any other requested information (like the cardholder’s name).
Take your time and double-check that you’re entering the correct information. Once you’ve filled in all the required fields, proceed to the next step!
Verifying Your EBT Card
After entering your card information, the app might ask you to verify the card. This process ensures that the card is active and that you’re the authorized user. The verification process might involve different steps.
| Verification Method | Description |
|---|---|
| Address Verification | You might need to enter the billing address associated with your EBT card. |
| Code Via Text | You may need to enter a code sent to your phone number. |
| Email Verification | You might receive an email with a link to click to verify your card. |
Follow the instructions provided by the app to complete the verification process. Once your card is verified, it should be successfully added to your account!
Using Your EBT Card to Make Purchases
Placing an Order with Your EBT Card
Now that your EBT card is added, you’re ready to make purchases! It’s pretty similar to using a regular debit or credit card. Here’s how you use it:
Select the items you want to buy and add them to your cart. Check that the items are eligible for purchase with your EBT card. Grocery items and some household items typically work.
- When you’re ready to check out, go to the checkout page.
- Select your EBT card as the payment method.
- If you have a SNAP (Supplemental Nutrition Assistance Program) balance, the app will use that first.
- If you’re purchasing items that aren’t covered by EBT (like non-food items), you’ll need to add another payment method to cover the remaining amount.
Review your order and confirm the payment. The app will process your purchase using your EBT card (for eligible items) and any other payment methods you’ve selected.
Completing Your Purchase
After you’ve confirmed your order, the next steps will depend on whether you chose to pick up your order or have it delivered. Regardless of the choice, make sure to check your order details carefully, especially your payment information. Here is a breakdown for the two main order types:
- Pickup: When you go to pick up your order, you’ll need to show your EBT card and a valid photo ID to the Walmart employee.
- Delivery: When you are having your order delivered, make sure that you are present when your delivery arrives. The delivery person may ask to see your ID or EBT card.
If you have any issues, make sure to contact customer service for assistance! After the purchase is complete, you’ll be able to see the transaction in your order history.
Troubleshooting Common Problems
Sometimes, things don’t go as planned. Here’s what to do if you run into problems:
- Card Not Accepted: Double-check that you entered the card number, expiration date, and other details correctly. Make sure your EBT card is active and hasn’t expired.
- Order Issues: If you have trouble placing your order, ensure that you’ve selected items eligible for EBT purchase and verify that you have enough funds on your card.
If you’ve double-checked everything and are still having problems, the best thing to do is to contact Walmart customer service for assistance. You can usually find their contact information in the app or on their website. They can help you troubleshoot specific issues and get your problem resolved. Remember to have your account information and EBT card details ready when you call.
Following these steps will help you easily add your EBT card to the Walmart app and start shopping for your groceries online! Remember to double-check all the information you enter and contact customer service if you have any questions or need assistance. Happy shopping!